Return, Refund and Exchange Policy

Customer satisfaction is our top priority. If you are not completely satisfied with the merchandise you purchased from, simply return the merchandise to our Return Center within 30 days.


We appreciate if you can contact us first at 1-702-900-6721 or by email at first before initaite your return. We will do our best to resolve any issue you have regarding the merchandise you purchase untill you are satisfied with our offered solution.

If you have decided to return the merchandise, kindly fill up the following Return Notification Form before you ship the merchandise:

New8Store Return Notification Form


The address of our Return Center is as the following:

ATTN: New8Store Return Center

848 N. Rainbow Blvd. #4953
Las Vegas, NV 89107


We, in our discretion, will provide you full refund, replacement/exchange based on the reason of return. Your full refund, replacement or exchange will be processed within 3 business days we receive the return merchandise.

The original shipping charges incurred on your purchase are not refundable as part of your return or exchange.

If you have questions, contact our Customer Care at 1-702-900-6721 or by email at